Care Quality Commission (CQC) Inspection

On Tuesday 26th November 2013 a CQC inspector arrived at Valerie Manor to complete an unannounced inspection. I was delighted that she spent so much time with the residents, staff, visitors and members of the multi-disciplinary team who were visiting so she could really get an idea of how the residents are looked after here.

We were delighted to receive positive feedback at the end of the inspection. The inspector said that everyone was consistent in what they said and spoke very highly of Valerie Manor and that this would be reflected in the quotes in the report. I have now received the report and I could not be happier, it will soon be available to view on the CQC website but here is a copy for you to read in the meantime – thank you to those who were here on the day and had the opportunity to speak to the inspector. I am very proud of the report and staff who make Valerie Manor the home that it is.