South East Regional Care Team of the Year 2014!

I am so proud to announce that the Valerie Manor Care Team has been voted Care Team of the Year for the South East region at this year’s Great British Care Awards Regional Finals. After nearly seven years at Valerie Manor I was so honoured to receive the award together with some of my colleagues at the awards ceremony at the Hilton Hotel, Brighton on Saturday evening. It was such a lovely evening and one that I was delighted to share with not only some of the staff but my mum and dad who without them I wouldn’t be here at Valerie Manor. We were so thrilled by the judges comments who said we were a “Truly compassionate team who brace the very best in care and support for older people. The team have been enabled by the exceptional management of Valerie Manor to support both one another and the residents in their care”.

I feel so proud of the Valerie Manor Care Team I wanted to recognise their hard work and dedication by nominating them for this award on behalf of the relatives and residents here at Valerie Manor. We continue to receive wonderful testimonials from family and friends, including these very kind words recently from a relative; “I can honestly say that Zoe and Alison run a very special place. ALL staff, from management to gardeners and cleaners, care for my mum, and I know that I leave her in safe and loving hands when I am not with her. Residents are treated as all the staff would wish their own relatives to be cared for. The facilities are obviously excellent – but that means absolutely nothing without the staff. I only wish that all our elderly people could receive the care that those at Valerie Manor are lucky enough to get”.

I wish everyone could have seen the huge smiles on the residents faces this morning when we proudly took the trophy to show them during breakfast – winning the award not only means so much to the wonderful team here but is also so special for the residents.

Office Manager, Alan Fry said; “The Care Team, of which I am proud to say I am part of, are a truly special group of people. The team have received numerous nominations and been finalists as well, but to win the Care Team of the Year in the South East region really is a huge achievement and one to be rightly proud of. Their dedication and thoughtfulness is not restricted just to the residents but also to the visitors and colleagues”.