Zoom – Relatives Meeting

Following the recent success of our first staff meeting on Zoom, we held our first relatives video meeting today.

Lucy, Debs (at Valerie Manor) Zoe and I (offsite) were joined by 11 relatives.

Zoe explained the issues we are facing and the measures we have put in place to ensure we are in the best possible position to keep our  residents and staff  safe and well.

The meeting minutes will be distributed  shortly for those that couldn’t join us.

It was agreed that future video meetings would be arrange on an Ad-hoc basis.

We will ensure all relatives receive an invitation to join and will continue to issue updates via email on Monday’s and Friday’s.

If you do not currently receive these please contact the home to be added.

Finally it was lovely to hear so many wonderful comments from the relatives that took part who really do understand the pressure the staff are working under but also appreciate the absolutely amazing jobs the whole team are doing. 

Deb’s commented it was so nice to see everyone – it was like catching up with family.

I think this sums up what a special place Valerie Manor is.