Happy to be part of the Valerie Manor Team / family at the end of what would be a 48year nursing career. To know that any concerns I have are always promptly dealt with i.e. issues or problems with residents or staff etc – could not have better management and thank you for all your support.
I really enjoy being a member of the Valerie Manor Care Team. I think that we have a very good hardworking team that takes pride in the high-quality care that it provides.
Amazing team, sometimes our days are long, hard and challenging but we all manage to keep each other smiling!
Our dear Aunt has always said how very happy she is, in general, with the care and attention she receives at Valerie Manor.
Of course, on rare occasions, as with any such Home, there may be a problem arise, here or there, but at Valerie Manor, these are always dealt with and remedied immediately, which is very satisfying.
Personally, we consider Valerie Manor to be an outstanding Nursing Home (we have experienced many) and it has such delightful, friendly, helpful, professional Owners and Staff (all Staff), who go out of their way to make both Residents and their Families/Friends welcome, and it always has such a cheerful atmosphere. It has a real “Family” feel to it.
We have experienced the opposite end of the scale with other Homes where we have friends living, and that makes us so sad.
We always hold up Valerie Manor as being the very best, when speaking of Care Homes with all our relatives & friends.
All our side of the family hold the same opinion as we do about Valerie Manor. Most of us visit our Aunt regularly throughout each year (we come at least once a month) and everyone remarks on the lovely warm, friendly welcome received, the happy, pleasant atmosphere, excellent level and high standards of Care - General, Nursing, Hygiene, etc., - plus all the wonderful variety of activities in which Residents and their families and friends are able to participate. It’s so nice to be able to come and share a delicious Lunch with our Aunt, if she’s not feeling up to going out on the days when we visit her - either in the Dining Room or in the garden - and to join in some of the many Christmas, Easter and Summer Festivities on offer.
Our Aunt’s bedroom is light and airy in summer, cosy and warm in winter, - she loves it’s position and outlook - and the communal rooms, and gardens are lovely, too. Our Aunt so enjoys spending time in the gardens in summer or on a crisp, clear autumn day. She's a great “ fresh air” fan!
In fact, every possible aspect of the Home, from A - Z , is excellent!
Keep up the marvellous work!.
Although we are relatively new to Valerie Manor our Mum is settling in well. The residents and staff are gentle, kind and welcoming. The care and the food are excellent. We are always greeted with the offer of tea or coffee, a very nice touch.
We have had 2 family members who chose to live at Valerie Manor – I expect to be the 3rd!