Zoe celebrates 12 years at Valerie Manor!

On Sunday 26th January Zoe celebrated her 12th anniversary at Valerie Manor with residents, staff and friends and family at the home with prosecco and canapés! There was a lovely speech made and Zoe was presented with lots of cards, balloons and gifts and some beautiful flowers which everyone is now enjoying. The special cake was made by Alison, one of our chefs and was delicious! Zoe would like to say a huge thank you to not only to the wonderful staff who have made Valerie Manor the Outstanding home that it is but to the local Community for their continued support to us as a small family run home not forgetting Zoe’s Mum and Dad and husband Alan who made Zoe’s dream possible.

South East Regional Palliative Care Award for the Team!

I am delighted to announce that the Valerie Manor Care team were awarded the South East Regional Award for Palliative / End of Life Care.

Staff really pride themselves in the care that they deliver and the support they offer not only to our residents but to their family and to each other as well.

We have been part of the Gold Standards Framework (GSF) since 2012 and have a Platinum status with a score of 50/50 of which we are very proud of! The Core Team and Champions help to continuously improve what we do at Valerie Manor and also support other staff who are more junior. It is not just the nurses or the care staff but the whole team including office staff, housekeeping staff and hospitality staff who want to take on further learning to support our residents and their families along with their colleagues – This is why I have chosen to nominate the whole team and not one individual.