St David’s Day

 

 

Valerie Manor celebrated St David’s day with beautiful yellow sprays of Daffodils in the restaurant -with all the rain we’ve been having recently, the bright colours of spring were a welcome sight!

GBCA National Awards 2020 – Judging Day.

Following our win in the South East Regional Awards (Best Palliative Care category) Debs, Lucy and I traveled to Birmingham for the judging day for the National Award.

Despite the threat of delay due to bad weather we arrived at the Birmingham International Conference Centre in good time. It was lovely to see so many other Regional Winners.

We believe it went well – especially as after our judges, who were very nice,  commented that they had actually only asked one question but we had answered all the others!

Fingers crossed for the Award evening in March but to be recognised as one of the National finalist is such an achievement in itself.

Well done to everyone.

 

At your request…..

As you may be aware we have recently concluded our review of our Quality Assurance questionnaires. – Thank you to all the residents, staff, visitors and professionals who took the time to respond.

One of the most popular suggestions was a larger TV – and here it is!

Not only is it larger but it is ‘SMART’ as well and so we can access catch up TV etc. The relevant BBC iPlayer etc accounts are being created and we hope to have these live by the end of the week.

Thank you to Lee for creating a new shelf and installing the new TV – I asked him to pose next to it to illustrate the size!

Jax

Another very popular entertainer visited today for sadly her last visit due to moving out of the area.

Jax never fails to get our residents, visitors and staff to join in and they even managed to get an extra song from her!

Everyone at Valerie Manor wishes you well for the future.