Mouth Care Matters

We were delighted when we heard that Valerie Manor had been successful in its application for a Mouth Care Matters (MCM) In-house Training Session which was an exciting education and training project. Mouth Care Matters (MCM) is a project being run by Health Education England (HEE). The initiative is setting-out to improve the oral health and oral health related quality of life for residents in care homes within the counties of Kent, Surrey and Sussex. It aims to establish a sustainable quality standard for the oral healthcare of older persons in this setting.

Lots of staff attended including care staff and our trained nurses and thoroughly benefited and enjoyed the training led by Pat, Adil and James.

I would like to say a huge thank you to the Dentists for providing this training session here at Valerie Manor.

Happy Birthday Sheri!

Not forgetting that we love to celebrate all our staff birthdays as well as our residents – yesterday we all enjoyed cake during the morning to celebrate Sheri’s birthday which is today! We hope you have a lovely Birthday Sheri!

CQC Rate Valerie Manor Outstanding!

This week led to more fantastic news here at Valerie Manor. In 2015 we were the first home in West Sussex to receive an Outstanding Rating from the CQC and had our unannounced inspection in August this year.

Our report has now been published and I am delighted to say that we have received another overall Outstanding but this time receiving the rating in 4 out of 5 of the Key Lines of Enquiry – Caring, well led, Safe and effective and this is something that we are all very proud of here at Valerie Manor!

I could not be happier that we have received this accolade as the dedication and hard work of all the staff here is what makes it the home that it is and I could not think of a better way of recognising what the staff do.

I look forward to celebrating my 10-year anniversary in January 2018 and to have the Outstanding rating ahead of this time is very special to me.

In November we will also be attending the National Care Home Awards in London where we have been shortlisted for the National Care Team of the Year and I am honoured to have been short listed for the National Registered Manager of the year – Just to be one of 5 National Finalists in each category is something that we are all thrilled and excited about!

We would like to thank all of the health care professionals who support Valerie Manor including all the staff at Steyning Medical Practice, Upper Beeding Pharmacy and St Barnabas House to name but a few! We would also like to thank the local Community for the support they provide to our staff and residents – We couldn’t do what we do without you.


Gold Standard Framework – Awards

Everyone at Valerie Manor pride themselves on the care we provide to the residents throughout their time here, but especially towards the end of their lives.

You may be aware that we have been involved in a National initiative called the ‘Gold Standard Framework’ (GSF) for several years and were thrilled to be awarded ‘Commended’ Status on our first accreditation back in 2014.

Emma & Alison recently attended the GSF Awards in London, on behalf of the whole team and were proud to be presented with the ‘Platinum’ Award for continuous high standards in the care we provide at the end of somebody’s live.

If you would like to know more about it please follow this link:

As you will see from the photographs below Emma & Alison returned with the award and we celebrated with the team.