I am delighted to say that we had our annual unannounced inspection in March 2013 from the Care Quality Commission (CQC), we met all the outcomes and I was thrilled with the report that has now been published.
They arrived at 09:00 and didn’t leave until 18:00. They spent the first part of the day meeting with residents, relatives and staff and also observed lunch. They then spent time looking at our paperwork and systems as well as residents & staff records to ensure we were compliant.
I am delighted to say that the inspection went extremely well and I couldn’t have been happier with the comments and feedback that they gave us.
The staff are thrilled to bits and I am very proud of them all. The inspector said that the staff showed real dedication and warmth to the residents and that the home demonstrated very high standards of care.
Thank you for all your continued support.
You can read the full report here.