Introducing Debs our Registered Manager!

We are all very proud that Debs has received her official certificate from the CQC – confirming her position as Registered Manager.

Huge congratulations from all the staff and residents. We are all so happy to have you lead the award winning team in 2020!

At your request…..

As you may be aware we have recently concluded our review of our Quality Assurance questionnaires. – Thank you to all the residents, staff, visitors and professionals who took the time to respond.

One of the most popular suggestions was a larger TV – and here it is!

Not only is it larger but it is ‘SMART’ as well and so we can access catch up TV etc. The relevant BBC iPlayer etc accounts are being created and we hope to have these live by the end of the week.

Thank you to Lee for creating a new shelf and installing the new TV – I asked him to pose next to it to illustrate the size!

Jax

Another very popular entertainer visited today for sadly her last visit due to moving out of the area.

Jax never fails to get our residents, visitors and staff to join in and they even managed to get an extra song from her!

Everyone at Valerie Manor wishes you well for the future.