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Hear from residents & family members

If I could give 6⭐️ I would

Valerie Manor looked after my dearly departed mother in law Grace (room 18) from December 2023 until her passing in March 2024. The support she received was outstanding and the care and kindness shown to her by all members of staff was exemplary. Also the kindness shown to my wife and myself was lovely. If I could give 6⭐️ I would.

David S.

Great facilities, food and entertainment

New Year greetings. My stepmom is very happy. We are pleased with your strict Covid policy. Great facilities, food and entertainment. Excellent and caring staff who show warmth and humour. Well done. Keep it going.

Kevin A.

An absolutely wonderful team

I cannot praise the nursing and management team at Valerie Manor highly enough. Coming from a nursing background myself, I fully appreciate how difficult it can be looking after someone with the health problems my father had. He was always treated with compassion, respect and dignity (as were we) not just by the nurses but the catering, domestic and ancillary staff as well.My father passed away, and I have to say the end of life care was above and beyond the call of duty. He always looked clean, comfortable and pain-free. During this difficult time, we were all kept informed of dad’s condition and were treated with the utmost respect when we visited. An absolutely wonderful team

Joanna G.

The staff are always friendly and helpful

Valerie Manor provides all of the services you could want for a resident. The staff are always friendly and helpful. Over the week, various entertainment is provided, such as table cricket, bowls, flower arranging and keep fit. The food is excellent and it is in a beautiful location which the residents enjoy all year round.

Shirley G.

You have shown much love and care

I knew the care home way back when they used to refer residents to me for audiology matters. I was impressed at the time and recommended Valerie Manor to my next of kin. You helped her settle well and have shown much love and care. Thank you.

Dave A.

It really is a special place!

Valerie Manor is a very pleasant and well organised residential home. The staff are excellent and are always welcoming. Nothing is ever too much trouble for them.The facilities and food are excellent and have a variety of options available. Our friend has recently moved to Valerie Manor. He is so happy there and has built a great relationship with all staff members and other residents. We are so lucky our friend is able to stay at Valerie Manor, it really is a special place.

Irene

Every request we made was considered

My mother spent one and a half years in several nursing homes and hospital. When we settled on Valerie Manor Care Home we could immediately notice the difference. The friendliness – genuine connections were made, kindness and gentleness, thoughtfulness and lovely nursing care. Every request we made was considered. The outings and activities, particularly those family were also invited, were so enjoyed and appreciated and what a garden and view.

Jayne G.

The staff are excellent and she also loves the food!

My mother has been in Valerie Manor for over 3 years and is very happy there. The staff are excellent and she also loves the food! They lay on a variety of entertainments for the residents as well as trips out to local cafes, garden centres etc., this month Mum is hoping to go on a trip to see the local Christmas lights. They also put on events which the relatives can attend. There was a Halloween tea party and the next one will be Christmas Dinner, a few days before Christmas.

C K

CQC inspected and rated outstanding